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Trusted by Thousands for Everyday Wellness Balance

HeaWellness
HeaWellness Ionic Detox Spa
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★★★★★ Excellent 4.8
What Do the Colors in Your Water Mean?
During an ionic foot spa session, the water’s color can change as impurities and byproducts are released. Each shade may indicate detox activity in different areas of the body:
- Detoxifying from kidneys, bladder, urinary tract; possible skin inflammation.
- Joint detox; may reflect arthritis or rheumatism.
- Liver detox; may indicate fatigue, headaches, or joint stiffness.
- Heavy detox from gallbladder or heavy metals.
- Lymphatic system cleansing.
- Blood clot material or circulatory system detox.
Find answers to our most frequently asked questions.
Shipping & returns
What if it doesn’t work for me?
Try it at home for 30 days. If it’s not a fit, request a money-back refund.
Start a return via /pages/how-to-request-a-return or email support.heawellness.com with your Order #.
Items must include (basin), array, and cables (normal use is OK). Defects are replaced/refunded—we cover return shipping for defects.
HeaWellness is a comfort & recovery ritual; results vary.
How long does shipping take?
Processing time: 1–2 business days.
Estimated transit: EU 3–7, UK/US/CA 5–10, Rest of world 7–15 business days.
Estimates exclude weekends/holidays and any customs delays.
How much is shipping? Where do you ship to?
Rates are calculated at checkout by destination and weight.
We currently ship to most countries worldwide.
Orders over €40 ship free (where available).
Can you tell me more about your shipping process?
You’ll get an order confirmation, then a shipping email with tracking once dispatched.
Need an address change? Contact us ASAP before dispatch.
Damaged or missing items: email support@heawellness.com within 7 days with photos and your Order #.
How can I track my order?
Use the “Track package” link in your shipping email.
Or visit the Order Status page from your confirmation, or /account → Orders.
No tracking after 48 hours? Check spam, then contact us with your Order #.
Will I pay customs?
Some countries charge import duties/VAT on delivery; these are set by local authorities.
We declare values per regulations and cannot control customs processing times or fees.
Find answers about our products
Products Information
Can I see your certificates?
Yes—request our CE/RoHS/EMC compliance documents anytime.
Email support@heawellness.com
Where are you based & where do orders ship from?
We’re based in the Netherlands.
Orders ship from our EU warehouse partners for faster delivery.
Do you offer support?
Yes—live chat and email support Monday–Friday.
Typical reply time: within 1 business day.
For the quickest help, include your Order # and any photos/videos.
Where can I find the user guide?
Quick start: Plug in → add warm water → small pinch of salt → attach array → press Start → relax, then rinse the basin after use.
The User Guide is also included in your order.